We kindly ask that for patients who qualify for home visits the request should be made to the surgery before 10:30 otherwise the request could be refused. This will help the doctor to triage the request appropriately and help them plan their day.
As you know we run a full appointments system and GP’s are not in a position to be able to abandon surgeries and visit urgently or on demand. By ringing earlier in the day it will allow us to plan a safe and effective service for all.
We would like to remind all patients that home visits are only for those who are terminally ill, bedbound or those who are so poorly that they would come to harm if moved.